fd77ap Privacy Policy

1. Who We Are

fd77ap is an online casino and sports betting platform operated at https://fd77ap.net, serving players across Bangladesh. fd77ap acts as the data controller in respect of personal data collected through the platform. This means fd77ap determines the purposes and means by which your personal data is processed. For all privacy-related enquiries, including requests to exercise your data rights, you may contact us at [email protected].

fd77ap is committed to protecting the privacy and personal information of every player who uses our platform. This Policy is written in plain, formal English and applies to all personal data collected through the fd77ap website, mobile browser interface, customer support channels, and any other communication medium through which you interact with fd77ap.

2. Personal Data We Collect

fd77ap collects only the personal data that is necessary for the operation of the platform, the delivery of services, and compliance with applicable legal obligations. The categories of personal data we collect are set out in the table below:

Category	Examples of Data Collected	Purpose
Identity Data	Full legal name, date of birth, gender, National ID number, passport number, or driving licence number	Account registration, age verification, KYC compliance
Contact Data	Mobile number (linked to bKash / Nagad / Rocket), email address, residential address	Account communication, withdrawal processing, customer support
Financial Data	bKash wallet number, Nagad number, Rocket number, Upay number, bank account details, deposit and withdrawal history, BDT balance records	Payment processing, fraud prevention, financial reconciliation
Transaction Data	Bet history, game history, bonus claims, voucher redemptions, win/loss records	Service delivery, dispute resolution, responsible gaming monitoring
Technical Data	IP address, browser type and version, device type, operating system, session duration, pages visited, referring URL	Platform security, fraud detection, performance optimisation
Profile Data	Username, account preferences, communication preferences, responsible gaming settings	Account personalisation, responsible gaming compliance
Support Data	Email correspondence with [email protected], support ticket content, attachments submitted during KYC	Customer support delivery, dispute resolution, compliance records

fd77ap does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request, in which case that information is used solely to process the request and is not retained beyond the period required for compliance purposes.

3. How We Collect Your Data

fd77ap collects personal data through the following means:

• Direct submission: Data you provide when registering an fd77ap account, completing KYC verification, making a deposit or withdrawal, claiming a bonus or voucher, or contacting customer support.
• Automated collection: Technical data collected automatically when you visit the fd77ap website, including IP address, device identifiers, browser fingerprinting data, session logs, and cookie data.
• Third-party sources: Identity verification data returned by KYC service providers; fraud-risk signals from payment security providers; geolocation data from IP resolution services used to enforce geographic eligibility checks.
• Payment processors: Transaction confirmation data returned by bKash, Nagad, Rocket, Upay, and other payment partners after a deposit or withdrawal is processed. fd77ap does not receive raw card data from Visa or Mastercard; card transactions are tokenised at the gateway.

4. How We Use Your Personal Data

fd77ap uses the personal data it collects for the following purposes:

• To create, operate, and maintain your fd77ap account and provide you with access to betting, gaming, and casino services.
• To process deposits and withdrawals in BDT via your nominated payment method (bKash, Nagad, Rocket, Upay, bank transfer, or card).
• To verify your identity and age as part of the KYC process, and to comply with applicable anti-money-laundering obligations.
• To credit bonuses, process voucher redemptions, and manage your promotional participation history.
• To detect, investigate, and prevent fraud, bonus abuse, money laundering, underage gambling, and other prohibited activity on the fd77ap platform.
• To respond to your customer support requests submitted to [email protected] and to maintain records of those interactions for quality and compliance purposes.
• To send you account-related communications such as deposit confirmations, withdrawal updates, security alerts, and responsible gaming notifications. fd77ap does not send unsolicited marketing communications without your explicit opt-in consent.
• To monitor and enforce responsible gaming commitments, including processing self-exclusion requests, applying deposit limits, and issuing session time reminders.
• To analyse platform usage patterns in aggregate form for the purpose of improving the fd77ap product experience. Aggregate analytics data does not identify individual players.
• To comply with legal obligations and to respond to lawful requests from competent authorities.

5. Legal Basis for Processing

fd77ap processes your personal data on the following legal bases:

• Contract performance: Processing is necessary to fulfil our obligations under the fd77ap Terms & Conditions, including account creation, payment processing, bet settlement, and customer support.
• Legal obligation: Processing is required to comply with applicable anti-money-laundering rules, age-verification requirements, and responses to lawful regulatory or law-enforcement requests.
• Legitimate interests: Processing is necessary for fd77ap's legitimate interests in preventing fraud, ensuring platform security, detecting bonus abuse, and improving our services — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where fd77ap relies on your consent for a specific processing activity (such as sending marketing communications), that consent is freely given, specific, and may be withdrawn at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6. Sharing Your Personal Data

fd77ap does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following circumstances and only to the extent strictly necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, City Bank, Visa, and Mastercard receive the minimum financial data required to process your deposit or withdrawal transaction. Each payment partner operates under its own privacy policy and data security standards.
• Identity verification providers: Third-party KYC service providers receive identity documents and personal details submitted during the account verification process. These providers are contractually bound to process data solely for verification purposes and to maintain data security standards equivalent to those applied by fd77ap.
• Fraud and security providers: IP reputation services, device-fingerprinting tools, and fraud-detection platforms receive technical data to help fd77ap identify suspicious activity, prevent account takeover, and block access from restricted jurisdictions.
• Legal and regulatory authorities: fd77ap will disclose personal data to competent governmental, regulatory, or law-enforcement authorities where required to do so by applicable law, court order, or lawful request. fd77ap will notify the affected player of such a request where it is legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of fd77ap's assets, player personal data may be transferred to the acquiring entity, subject to that entity agreeing to honour this Privacy Policy or providing players with notice of material changes and an opportunity to close their accounts.

All third-party service providers engaged by fd77ap are evaluated for data security practices before engagement and are required to handle personal data in a manner consistent with this Policy and applicable data-protection standards.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the fd77ap website. They allow the platform to recognise your browser, remember your session state, and collect technical usage data. fd77ap uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

7.2 Categories of Cookies Used

• Strictly necessary cookies: Required for the fd77ap platform to function. They manage your login session, maintain your BDT wallet state during a session, and preserve your account preferences. These cookies cannot be disabled without impairing your ability to use the platform.
• Performance cookies: Collect anonymised data about how players navigate the fd77ap platform — which pages are visited most, how long sessions last, and where errors occur. This data is used in aggregate to improve platform performance. Individual players are not identified.
• Functional cookies: Remember choices you make on the fd77ap platform, such as your preferred language setting, game display preferences, and responsible gaming reminder intervals. These cookies improve your experience but are not essential to core platform operation.
• Analytics cookies: fd77ap may use third-party analytics tools to understand traffic patterns and player journeys at an aggregate level. Analytics data is pseudonymised and is not used for individual profiling or targeted advertising.

7.3 Managing Cookies

You may control or delete cookies through your browser settings. Instructions for managing cookies in the most common browsers are available through the browser's built-in help documentation. Please note that disabling strictly necessary cookies will prevent you from logging in to your fd77ap account and accessing platform services.

8. Data Retention

fd77ap retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following retention principles apply:

• Active accounts: Personal data is retained for the full duration of your registered account relationship with fd77ap.
• Closed accounts: Following account closure, fd77ap retains identity data, KYC documents, financial transaction records, and bet history for a minimum period required by applicable anti-money-laundering and financial record-keeping obligations. This period is typically five years from the date of account closure.
• Support records: Email correspondence and support ticket records are retained for three years from the date of the relevant interaction.
• Self-exclusion records: Where a player has requested self-exclusion under the fd77ap Responsible Gaming Policy, a record of that exclusion is retained indefinitely to prevent re-registration during or after the exclusion period.
• Technical logs: Server-side technical logs including IP access records are retained for up to twelve months and are then deleted or anonymised.

When personal data is no longer required and no legal retention obligation applies, fd77ap securely deletes or anonymises that data so that it can no longer be linked to an individual player.

9. Data Security

fd77ap employs a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the fd77ap servers.
• Password hashing using industry-standard cryptographic algorithms. fd77ap does not store player passwords in plain text.
• Tokenisation of payment method identifiers so that raw mobile wallet numbers and card details are not stored in fd77ap's primary database.
• Role-based access controls limiting internal access to player personal data to staff members who require it to perform their job functions.
• Regular security reviews and vulnerability assessments of the fd77ap platform infrastructure.
• Two-factor authentication options for player account access to reduce the risk of unauthorised login.

While fd77ap takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, fd77ap will notify affected players without undue delay and will take immediate remedial action.

10. Your Rights Over Your Personal Data

As a player whose personal data is processed by fd77ap, you hold the following rights. To exercise any of these rights, please submit a written request to [email protected] from the email address registered to your fd77ap account:

• Right of access: You have the right to request a copy of the personal data fd77ap holds about you and to receive information about how that data is being processed.
• Right to rectification: If any personal data fd77ap holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For data fields that you can update directly within your account settings, we encourage you to do so without delay.
• Right to erasure: You may request that fd77ap delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been processed unlawfully. This right is subject to fd77ap's legal retention obligations, which may require us to retain certain data notwithstanding an erasure request.
• Right to restriction: You have the right to request that fd77ap restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested or while an objection to processing is being considered.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have that data transmitted to another data controller where technically feasible.
• Right to object: You have the right to object to processing based on fd77ap's legitimate interests. fd77ap will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to withdraw consent: Where fd77ap relies on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing undertaken before withdrawal.

fd77ap will respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, this period may be extended by a further 60 days, in which case fd77ap will notify you of the extension and the reasons for it within the initial 30-day window.

11. Children's Privacy

The fd77ap platform is strictly intended for adults aged 18 years and above. fd77ap does not knowingly collect or process personal data from persons under the age of 18. If fd77ap becomes aware that personal data has been collected from an underage individual, that data will be deleted immediately and the associated account will be closed. If you believe that a person under 18 may have registered an fd77ap account or provided personal data through the platform, please notify us immediately at [email protected] so that we can take prompt action.

12. Third-Party Links

The fd77ap platform does not contain links to external third-party websites. All navigation links on fd77ap remain within the fd77ap domain. fd77ap is not responsible for the privacy practices of any third-party services (such as bKash or Nagad) that you access independently of the fd77ap platform. We encourage you to review the privacy policies of any payment service providers you use in connection with your fd77ap account.

13. Amendments to This Policy

fd77ap reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, platform features, or data-processing practices. When a material change is made, fd77ap will update the effective date at the top of this page and will notify registered players via the contact details held on their account. Your continued use of the fd77ap platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the platform and may request account closure by contacting [email protected].

14. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or fd77ap's data-processing practices, please contact the fd77ap data privacy team using the following details:

• Email: [email protected]
• Response target: Within 30 days for data rights requests; within 48 hours for general privacy enquiries on Bangladesh Standard Time business days
• Language of correspondence: English

fd77ap is committed to resolving all privacy-related concerns fairly and transparently. If you are not satisfied with fd77ap's response to your complaint, you may escalate the matter to the relevant data-protection authority in your jurisdiction. All formal privacy complaints must be submitted in writing via email to the address above.